Customer Service? Gaylord Texan is Fresh Out!

The NHSA Family Engagement Conference is a great opportunity to get to know some highly dedicated and passionate people who care deeply about educational issues. But everyone needs to take an occasional break so Sharlene and I joined our co-worker Ellie and our friends Manuel and Amanda for what we assumed would be a quick lunch. 

We ordered the Spuds (baked potato with various meat toppings). After about 30 minutes, our waiter (let’s call him Justin) came and told us they were out of spuds and asked us to select another dish. We consulted the menus and picked out another meal. thirty minutes later Justin came back and told us they had found some spuds after all and our first order was back on. He must have heard some of my companions very pointed comments because after that he brought the manager over who gave us a salad and some tiny plates to “tide us over” till our meals arrived. 

When the meals finally arrived, some of us (me) tried to make poor Justin feel better by gushing about how delicious the spuds were and how they were totally worth the wait. Others (Sharlene) grumbled about the delay and dropped several strong hints that the meal should be provided at no charge. Eventually the manager came back out and said he had reduced our tickets by 30% “just because”. Sharlene began repeating “Just because? Just because?” while I kindly assured him that we were ultimately delighted with our meals and though I was prohibited from tipping more than 20% on my business credit card, I really felt Justin had done an exceptional job and deserved some sort of recognition for his hard work and perserverance in ensuring we acquired a spud. While Sharlene’s eyes rolled around in her head, the manager said he would reward Justin with a gas card and thanked us again for visiting. 

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Working It

With the Jingle All the Way 8K less than a week away, Sharlene and I decided to get an early start to the day by walking many Ks before we set up our exhibit booth.

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We walked the perimiter of the Gaylord Texan, past Grapevine Lake and the Lazy River and all the way to the Great Wolf Lodge. 

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We headed back in and set up our fancy exhibit booth. 

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Afterwards, we decided to walk a few more Ks at the local Grapevine Mills. Several fancy cardigans and new bags later we headed back to open the convention exhibit. Thankfully, we were next to the First Book table and when we weren’t chatting up the PTA we were busy making new friends with people who have books, lots and lots of books!

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When the excitement died down, we wandered out to attempt to cross off bucket list items. We were unsuccessful in finding any cowboys but we did pose for pictures in front of some giant boots.

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Finally, Sharlene tempted Santa’s wrath before we decided to turn in early. 

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Rounding Up a Little Christmas Fun at the Gaylord Texan

I love my job! This week it took me to the National Head Start Family Engagement Conference. Upon arrival, Sharlene and I decided to make a mini bucket list and check off a few items during our stay. My list included visiting every bar in the Gaylord Texan. Sharlene wanted to get a cowboy to buy us a drink and let us take a picture with his hat.

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The Gaylord Texan is all decked out for the holidays. They have a giant oil rig decorated with red and green lights in the center of the atrium, and lots of trees constructed out of Patron bottles.

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Turns out the Gaylord is the official hotel of the Dallas Cowboys and many of their rabid fans were taking full advantage of that. There were drunk football fans everywhere we turned. Also, because of their fantastical holiday decorations and the movie Shrek, there were about a gazillion sugar-hyped children and exhausted parents wandering around. 

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The first bar we visited was the sports bar. Oddly, the walkway passes right through it, so it doesn’t feel much like a bar, more like a hotel lobby. Since we’d missed dinner we ordered salads and wine. I’ve had better, enough said! Then we explored the hotel and walked through the grounds. Along the way, we dropped into the Cantina to have a cocktail. 

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We thought we spotted some Cowboys there, but it turns out they were just super hot Head Start Directors. Since it was late, and we were tired, we called it a night and headed to our rooms.

 

 

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Visiting the UK in Under 4 Minutes


A summary of my Thanksgiving vacation. Soundtrack courtesy of the Clash, of course.

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Parting is Such Sweet Sorrow

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Our final day in London. Bittersweet, indeed!

We began the day by successfully navigating our way to the Victoria and Albert Museum via bus, which was sadly only a one decker.

When we arrived there was a crowd already queued up so we amused ourselves taking pictures of each other in the phone booth. Another couple of American girls joined in and thoughtfully offered to take a picture of us together. When the doors to the museum finally opened we were among the first to buy tickets to the two special exhibits they were showing.

Our first exhibit was Ballgowns; British Glamour Since 1950. Both of us preferred the older gowns to the strange new Project Runway looking creations in the modern section. My favorite was a frock created for Elizabeth Hurley’s Est?e Lauder campaign in the 80s. I also loved the white pearl number Princes Di wore to China. Of course, the ultimate gown was a sweet little number worn by Alexis Carrington on Dynasty!

Our next special exhibit was Hollywood! This included costumes from many of my favorite movies. Of special note was Scarlett O’Hara’s green curtain dress and a couple of gowns from Marie Antoinette. My other favorites were the blue velvet Austin Powers suit, the Big Lebowski bathrobe (which turns out came from Marshalls), an early Indiana Jones ensemble (including the bullwhip), the robe worn by Ming the Merciless, Darth Vader, Batman, Superman, Spiderman, and Cat Woman.

We toured the rest of the fashion wing and two gift shops before we realized it was time for tea! Luckily Herrods was just up the road. In spite of Jenni’s dairy issues, we were able to enjoy tea for two in Herrods’ quintessential tea room. Our tea was a fine
vanilla blend and we also enjoyed a few finger sandwiches, scones and some fancies. Once fortified we headed up to the top floor’s Urban Retreat so I could get a sassy new London bob before heading home. My stylist was lovely (that’s British for really very nice) and also provided me with a cup of tea while she worked(I love this place!)

Our next stop was the Herrod’s shop, then we visited the Christmas Shop, and we finished it up with a walk through the food markets looking for the Candyland Jenni remembered from her last visit. When we couldn’t find it, we gave up and headed out to visit the tacky souvenir shops across the street.

We had to return to the Doubletree in Westminster to collect our bags and decided to give The White Swan another go before we headed up to Heathrow for our new hotel. Jenni had a salmon sandwich, which she said was very good. I ordered the steak and ale pie which had to have been better cause it was delicious! I also enjoyed a fantastic Bloody Mary which completely restored my faith in British barkeeps!

The instructions to journey to the Hilton Terminal 5 seemed fairly simple, and given our dominance of the public transportation system here, we headed out with full confidence. We didn’t have any problem catching the first train on the underground, or transferring to the second. We even found the right bus stop and boarded the right bus. Thankfully the bus driver was super helpful, cause he had to tell us which stop to get off on and that we had to “walk around the corner and up a ways” to find the Hilton. That turned into a thirty minute walk over some very rough and muddy sidewalks, dragging our overstuffed bags through a very dark street!

Although we found the hotel without any problems, the length of our journey prevented me from getting here in time to enjoy the executive lounge since they stopped serving cocktails at 8. Fortunately for me, they were kind enough to welcome me with a lovely bottle of merlot and a big fluffy bathrobe in my room.

Tomorrow I head home and Jenni is pushing on to Paris, although I’m already googling flights for my next vacation…

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A Little Rain Never Killed Anyone, But an Ax Could

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London can be awful dreary when it rains in the winter, so what better day to take a trip to the Tower?

Jenni and I exercised our mad foreign city public transportation skills again and left our hotel at the airport and headed into the city. when we arrived, my suite wasn’t ready, so I left my bags in Jenni’s room and headed out to the Tower of London. We walked to the underground and right past Westminster Abbey where hoards of people were standing in the rain waiting to get in. we decided to hit it on the way back and boarded the train.

Upon arrival, we were ushered right in and made it just in time to take a tour led by one of Her Majesty’s Beefeaters. He gave a delightful talk about the bloody history of the Tower. We also learned how Beefeaters got their name. Well, we learned they don’t know how they got their name and we should never ever ask them! He pointed out some interesting sights like the Queen’s Apartments, where Henry’s queens lived before they were executed. He told us that when they were trying to repair the floor during Victoria’s reign, they uncovered 1,500 bodies, most of which we unaccounted for. A few were identified, like Henry the Eighth’s sister, who tried to run from the executioner and was chased down and hacked to bits with his ax. Apparently she was easy to pick out. Afterwards we toured the crown jewels. This was my favorite exhibit, though I was disappointed that the only ones on display were from more recent years. Don’t get me wrong, there are no bad crowns! But I’d hoped to see some of Elizabeth the Firsts pearls and such, so that was kind of a let down.

Another highlight was the Bloody Tower, named for the two princes who disappeared and were believed murdered. The exhibit laid out the case and presented evidence and then visitors were allowed to name the villian. (Richard III did it, case closed!)

We popped into the white tower just in time to join another tour examining the armory, the chapel, and the royal apartments. we viewed Henry VIII’s horse armor, his armor from younger years, and his iron codpiece. Seriously, that codpiece was HUGE, it could have had it’s own exhibit. Small children could have bathed in that thing. They could have turned it upside down on the roof, caught the rain water from the last few years, and ended the drought inAfrica with it. Apparently, Henry was a very proud man!

We took a break for a quick lunch. If you ever eat at the To
wer, get the onion soup, thank me later. After some browsing in the gift shop we were off to Westminster.

Turns out, everyone lines up early on Saturdays in spite of the weather, because it closes at 1:30! Britain, I love you, but you could earn more tourism bucks if you had more operating hours! We took a stroll through the gift shop and then headed out to find a tea shop.

After a fortifying slice of cake and a cup of tea, we waded back out and made the trek to Buckingham Palace. The weather was pretty miserable, so we trudged along the Birdcage Walk and returned to the hotel.

My palatial suite was ready, but we decided to find a pub and grab a pint with dinner. The staff sent us to The White Swan. The place was hopping! Terribly busy with lots of adorable Christmas scenes painted on the window. Unfortunately, there was also a sign on the door that said that “due to unforeseen” circumstances they were not serving any food tonight of any sort. Jenni and I are nothing if not resourceful, so we continued on the road until we did find a pub.

The Gallery was clearly a place for locals, but we ordered a pint and a burger and sat at the window to admire the London fashion parading past.

Tomorrow is our last day in London, so I’ll leave you to anticipate tomorrow’s adventures!

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London Calling

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The day began with a quick breakfast in Warwick and then an hour and a half drive to return our cute little Skoda (we’ll miss you, buddy!) We hopped on the shuttle to the airport and then took a shuttle to the hotel.

The Doubletree Heathrow is convenient to the airport, I guess, but their lack of wifi in the guest rooms stings. It’s 2012, for god’s sake!

We dropped off our luggage, caught the bus to the tube, and then picked up our London Pass. All of that was much more complicated than it sounds, so its difficult for me to impress you now with our global public transportation navigation skills.

When we left the London Pass office a super helpful tour bus operator provided a few tips and directions. He explained that most attractions close at 4 and the London Pass restricted how many you can see in a day (damn you, fine print). He also tried to convince us to return to Leicester Square later for some fun and told us to look for him (Super Mario). So helpful here!

We walked down to the river and stopped into a little cafe for fish and chips and a pint and then walked across the bridge to the London Eye.

The London Eye is the most popular attraction in England. And apparently every tourist here was queued up to visit. Not only was there a Disneyland line to board, there was a Disneyland line to buy tickets. After my experiences waiting in line for hours at the CN Tower, I begged Jenni to skip it and take a cruise on the Thames instead.

Our boat left the London Eye pier and wound its way to the Tower of London. We sat on the open air deck since the weather was lovely (that’s British for fantastic). After we arrived, we headed over to the Tower Bridge Expedition.

The Tower Bridge is the fanciest bridge in London. It was designed in 1894. We climbed to the top of the north tower and then strolled around taking photos, you can see nearly the entire city! Afterwards we descended to the steam room to look at the giant steam engines that powered the bridge. Although this part was slightly less interesting to me, the machines were shiny! It was too late in the day to see the Tower of London, so we boarded the boat to go back up the river. This was an excellent decision, since it was growing dark and the entire city was lit up as we passed. We got off in Westminster, took the stairs to the street, and arrive at the foot of Big Ben as the clock struck five.

We decided to wander the city for a while and meandered through the grounds of Westminster Abbey. There was a service in progress, so we window shopped at the gift shop (which is going to require much more studying later today!) and then stollen by St James Park, Parliament, and up to Leicester Square where we found a side walk cafe with heaters and delicious Tex Mex food. After dinner we walked to Picadilly Circus for some cheap souvenirs.

We had to catch the tube to the bus station to get back to the hotel, but now that I’m a city girl, that is no proble
m! It took an hour and when we arrived we were confronted with the lack of wifi in the guest rooms which forced us to sit in the lobby bar for another hour.

I tried to order a Bloody Mary but they weren’t sure how to make it. Isn’t this where they came from? They finally came back (after googling it apparently) and said they could make it after all. That was enough for me and I called it a night. Today we are off to the Tower and other assorted sights! Wish you were here!

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Stratford Upon Avon Gets Switched On

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Stratford Upon Avon? I’m a fan! The first thing we noticed upon entering Stratford Upon Avon was a cute little street market. We passed through on our way to our first stop, Anne Hathaway’s cottage.

After a brisk thirty minute walk through seemingly gale force winds, we found the stunning little cottage and it’s beautiful gardens. Although it was too muddy to visit the lavender maze or the woodland park, we did enjoy the garden art and touring the actual cottage.

Our next stop was the New Place, sight of Shakespeare’s granddaughter. Due to my ongoing struggles with telling time in this country, we rushed to get there before it closed. Afterwards we realized we had enough time to enjoy afternoon tea.

I would hate to bore you with what would undoubtably become an homage to afternoon tea, but I must say I have seldom had a nicer meal! Our pot of tea was perfectly brewed. The tea tray had fresh scones, still warm from the oven with a pot of clotted cream and some strawberry preserves. It also contained dainty little finger sandwiches with smoked salmon, cucumbers, and a lemon mayonnaise. Finally, the top tier contained a slice of sponge cake with the most delicious icing I have ever had. Really. Finally refreshed, we headed out to visit Shakespeare’s birthplace.

The first half of that exhibit contained a series of rooms they herd you into and then hold you in until their seemingly endless film ends and then they herd you into the next room. This is a sweet set up for studiers, but strollers and sprinters really start to fidget. Finally they let us go to the real house. We saw Shakespeare’s birth room and listened to a few reenactors discuss life back in the day.

One would think that would be enough for one vacation day. But wait, there’s more! Turns out today was the day they had the Stratford Upon Avon switched on ceremony. Those of you who have watched the Austin Powers movies are probably way off base here. The switched on ceremony was a city wide christmas lighting event, complete with an angel on stilts, fireworks, olde English dancers, and a countdown. The mayor and city council stood on a balcony at city hall and after a few speeches led the countdown to turning on the city lights. We rounded out the evening with a visit to a few shops and the street market we saw when we first arrived.

Tomorrow we are off to London. Wish you were here!

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My Love for Living History Grows

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Visiting Stratford Upon Avon and Warwick may have been one of the best vacation destination decisions I have ever made. Sure, we will be in London Towne for the next three days, but it’s going to have to work pretty hard to beat this day!

Our day started with a quick trip to Twekesbury Abbey. This was the largest surviving Norman central tower in the world. Most of the church dates back to the 14th century and is still in use today.

Afterwards we detoured for an impromptu visit to Warwick Castle. At first we were confused. It appeared to be some sort of castle theme park and was swarming with bus loads of British school children. The attendant assured us it was a real castle and that it was worth the price. Boy howdy was she correct!

The castle was fabulous, and except for the bus loads of children, felt like home to me. The grounds were well tended, and the interior contained an extensive collection of knights in shining armor. The highlight of my day, however, was when we stumbled across Henry the Eighth talking to a group of very young children.

Apparently, he was in the process of explaining his relationships with each of his wives. He was on number five when we arrived. “Do you know what a cheater is?” An adorable little girl raised her hand and stammered out a response. “it’s when your wife gets another boyfriend, isn’t it. She had two boyfriends, so I killed her. I’m not sorry. When you’re king and you make a decision, that’s it, isn’t it.”

Then he turned to his last wife. He talked about how special she was, how she did things for him no other woman would do. “Every night when I came in, she got down on her knees before me. Then she lifted her hands and, with her bare hands, mind you, she scraped all of the pus from my gouty legs. How many of you would do that for me?” Honest to God, the British education system absolutely fascinates me!

We left the castle and headed into Shakespeare’s hometown, the lovely Stratford Upon Avon.

To be continued….

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A Good Day To Go To the UK

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Thanksgiving seemed like the perfect time to implement my new life plan to travel to a different country every year for the rest of my life. It was even better when my BFF Jenni decided to join me! So after a long, hard day at work, I headed out to National Airport for the first leg of my adventure.

Jenni and I met up in Detroit and caught the same red eye to Heathrow. Clearly it was my lucky day, since the seat beside me was vacant. After a couple of Bloody Mary’s and some Tylenol PM I slept like a baby!

Once we arrived, we zipped right through passport control, retrieved our bags, exchanged some cash, and caught the bus to the Hertz lot. Although Rashan worked hard to convince us to upgrade to the Mercedes S Class, we stuck with our Skoda and while Jenni fired up the GPS machine, I practiced left handed shifting. Thankfully, there was not a lot of traffic, so the occasional “oh shit they’re coming right at us” didn’t cause any actual problems.

We decided to go off route and head into Circenster for lunch. I found a car park and we dropped random coins into the slot. Our ticket said we could stay until 14:59. Not having any sort of wifi or Internet connection, and having forgotten to change our watches at the airport, we felt pretty good about our assumption that we’d have plenty of time to grab a quick lunch. Sadly, we never anticipated the adorable rain hats they were selling at The Witches Knickers. Or how long it would take to visit a local church, do some window shopping, visit an ATM, grab a cup of tea and make our way back to the car. Apparently the parking ticked arrived only 30 minutes before we did.

I was concerned about reaching our hotel before dark, so we shoved the ticket in the glove box and moved on. As we hopped back on the motorway, we turned on the local radio just in time to hear the M5 was flooded at Junction 12 (our exit) and traffic was being cut from three lanes to one. That’s also about the time that traffic came to a complete stop. After that, we inched along and I got plenty of practice with the left handed shifting for well over an hour.

When we finally turned off of that road and onto another, we were so relieved, we blew right by the “road closed ahead signs”. In our defense, all the other cars were driving around the makeshift barricade too, which was why we were so surprised when we actually drove through the river. Luckily, the wake from the car in front of us pushed a bit of the water out of our way and we were able to make it to the other side where a bunch of other poor fools were driving around their barricade too. I’m guessing the police barricade signs are optional here.

Our hotel was the Hilton in Tewkesbury. It’s a stately old manor home with a modern wing built onto the back. My diamond status scored me a palatial room with a spacious tub and detached shower in the marble bathroom. I also really enjoyed the fruit basket and small bottles of wine and sparkling water. Jenni had a room on the slum side, which was down a really long poltergeist looking hallway and lacked my fluffy robe and slippers and stuff. We popped into the bar for a quick dinner and to plot out our next day! Stay tuned for an update from Stratford On Avon!

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